Animal Colouring Sheet
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Domestic Shipping
Shipping is only available within India. Your order will take maximum of 1 or 2 working days to be dispatched for the items available in stock. - For items not in stock or items above 5 kgs, it could take 1-4 days to dispatch. We will directly communicate the despatch time to the customer. - Orders can be shipped only to the recipient’s home or office addresses and cannot be shipped to any post box numbers. - Orders to be shipped to rural addresses or remote part of hilly / forest regions will require one or more additional delivery days. - Orders will be delivered by minimum of 3 days and maximum of 7 days. - In case of a replacement request, our logistics partner will attempt to deliver the replaced items twice. In case if the recipient is not available in the premises during any of the two attempts, the customer shall still be charged for the order and payback will not be offered. So we request the recipient to arrange for the delivery in neighborhood.
Return Eligibility
To be eligible for a return, refund, or replacement, the following conditions must be met: • The product was purchased directly from www.toynadu.com. • The return request is made within 48 hours from the date of delivery. • Received wrong or defective item.
Replacement / Return Policy
Upon receipt of your order, please inspect your package for damaged, missing, or incorrect items and contact us at [email protected] or +91 99443 92702 immediately to report any problems. If you are not completely satisfied with your purchase, no worries. We are here to help. - A valid reason for returning or replacing the product is necessary. It can be accepted only when there is a manufacturing defect or the product is damaged in transit. - You have 48 hours from when you received your order to have your items sent back to us. Orders past 48 hours will not be accepted. - Shipping costs are non-refundable and so the cost of return shipping will be deducted while transferring the refund. - For replacement or return requests, products must be returned in their original packaging along with proper outer packaging to avoid damages. Items must be unused and has to be in perfect, resalable condition. - Once we confirm to take back or replace the product, we will arrange for the replacement of the item through our logistics partner. We are not responsible for the products sent to us for return or replacement without confirmation from our end. - Once we receive the returned product, we will issue a replacement or refund to the original form of payment less the original shipping fee charged.
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